1. Scope of Application

These General Terms and Conditions of Sale (GTC) apply to all orders and purchases made through the Blune di Locarno website. Use of the website implies unconditional acceptance of these conditions.

2. Offer and Conclusion of Contract

The offers on the website are valid while stocks last or until the offer is withdrawn. Product images are purely indicative and may differ from the actual items. The sales contract is considered concluded when the order is confirmed by the customer and accepted by Blune di Locarno.

3. Prices and Payment

Prices are in Swiss francs (CHF) and include the VAT applicable in Switzerland.

The accepted methods of payment are indicated on the website. Payment is required at the time the order is placed.

4. Delivery

Deliveries are only made in Switzerland and Liechtenstein. Blune di Locarno undertakes to ship orders within the times indicated on the website, subject to unforeseen circumstances or stock availability.

5. Right of Withdrawal

The customer has the right to withdraw from the purchase within 14 days from receipt of the goods without having to provide any reason. To exercise this right, the customer must follow the procedure indicated in the site’s return policy.

6. Guarantees and Responsibility

Blune di Locarno guarantees that the products are free from defects at the time of delivery. In the event of defects, the customer is entitled to replacement or repair of the product within the terms of the warranty. We are not liable for indirect or consequential damages.

7. Data protection

Blune di Locarno is committed to respecting the privacy of its customers. Personal data collected during the purchase process are treated in accordance with Swiss data protection legislation.

8. Changes to the General Terms and Conditions

Blune di Locarno reserves the right to change these GTC at any time. The changes will be effective from the moment they are published on the website.

9. Applicable Law and Jurisdiction

These GTC are governed by Swiss law. Any dispute arising from the interpretation, validity and effect of these GTC shall be subject to the exclusive jurisdiction of the Swiss courts.